Frequently Asked Questions
What is your refund policy?We offer a hassle-free 30-day refund policy. If you're not satisfied with your purchase, simply contact us, and we’ll guide you through the process.
Do you offer international shipping?At this time we only ship to Canada.
What payment methods do you accept?We accept all major credit cards, PayPal, and Apple Pay. Other regional payment options may also be available at checkout.
Can I cancel or modify my order?Absolutely, as long as you are within the two day pick-up time frame you are able to cancel or modify your order.
Is my payment information secure?Absolutely. We use advanced encryption technology to ensure your payment details are safe and protected at all times.
Do you offer returns?If it turns out that a product isn't for you we will happily refund your purchase or exchange it for a different product for you to try. It doesn’t matter if you have your receipt, or if the product has been used (in fact we hope you’ve tried it!)
All we ask in return is your reasons on why you’re returning it - your feedback is extremely valuable to us as we continue to create amazing, natural products.Please contact us and we'll be happy to chat with you.